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Cancellation Policy

Cancellations etc ~Regarding late cancellations, we understand that unforeseen circumstances happen even with the best of plans. Keep in mind Jaxin is the sole consultant and coach, it is appreciated that a minimum of 24 hours notice is given to reschedule as it allows us to reopen that space for somebody else. Any last minute reschedules on the day will be met with a cancellation fee of $50.00. Thank you for your understanding. ~All Aura treatments and Intuitive reads must be prepaid, however they do come with a 100% money back guarantee, if you are not happy with the result or outcome of your treatment, let us know and you will have your refund transferred on the 1st of the month. ~Aura treatments and Intuitive reads change of mind refunds are not an option, however your purchase does have a 3 month use by date or alternatively you can gift your session to someone else. ~Coaching and Aura 4, 6 and 8 pack sessions including 12 week Immersions all come with a money back guarantee as well. Each participant is to determine whether the suggestions contained in the sessions are appropriate for their particular circumstance and situation. Payment of the coaching sessions must be paid in full or to the agreed payment plan prior to commencement of that first session. After the first coaching session all purchasers are deemed final. However, if after the second live coaching session, and you have completed two weekly coaching tasks in full and you are not satisfied with the level of coaching you have received, or, Jaxin Brook feels that coaching is not for you, all other sessions will be refunded in full minus the two coaching sessions already utilised at the full price of $325.00 per session=$650.00, any discounts on sign up do not apply. All refunds regardless of the date are paid to your account in full on the 1st of the following month. Any further information regarding the coaching program, payments, terms and conditions, intellectual property etc please contact the office of Jaxin Brook ​

Contact Details



Gold Coast QLD, Australia